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CUSTOMER SERVICE

Advanced Home Loans staff members are committed to ensuring that the highest quality of customer service is provided to our clients at all times. For your convenience, specific contacts are available from 7am to 10pm, seven days a week.

Our Mobile Loan Consultants are on the road from 8am to late Monday to Sunday, and are also contactable during specific hours. All of our Mobile Loan Consultants are fully qualified and accredited, so you can rest easy knowing that your finance is in good hands.

We provide our clients with unbiased service and genuine advice. Years of experience combined with quality products and services assures that we are able to offer our customers only the best of what the marketplace has to offer. We only choose the best products for our customers, and provide them with only the highest level of customer service.

The staff at Advanced Home Loans will communicate with you constantly to provide you with updated information and answer any questions you may have along the way. We endeavor to make the loan process as easy and convenient as possible for you and your family.

With the most advanced technology, we are able to provide you with loan scenarios up front, and inform you of what you can borrow from any financial institution that we work with so you are never in the dark: You get completely unbiased advice from qualified, accredited staff.

To ensure that our customers are receiving continuous quality service, we are introducing internal audit processes to our strict guidelines to guarantee that our services are always the best that they can be.

We have hundreds of loan products for every situation from many different lenders so you can always be assured that we have a wide range of quality products to choose from when we are providing you with the advice that you need and deserve.

We're different, and it's a difference that will save you time and money.

© Advanced Home Loans Pty Ltd. ABN 21 099 944 626. Suite 12, Level 1, 1344 Gympie Road Aspley 4034.
Phone: 1300 302 899 07 3862 8433. Fax: 07 3263 5860. Mobile: 0405 127 359. Email: admin@advancedhomeloans.com.au.
Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. Privacy Policy